Contacts / Connections
Communities / Discussions
Library / Resources
General | Top
Q: What is my username/password?
A: Your login credentials are the same username and password that you use to log in to My ASDA as a member. If you have forgotten your login credentials or need assistance with your login information, please click here
Q: How do I update my contact information?
A: To edit your contact information please go to your My ASDA profile by clicking here. You can also update your photo and bio here, in The ASDA Community, on your profile.
Q: How do I control what information is visible in My Profile?
A: Go to your profile, then click the "My Account" tab and choose "Privacy Settings
" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.
Q: What happens to my profile and posts when I'm no longer an ASDA member?
A: When you graduate or are no longer an ASDA member, your profile and photo on The ASDA Community become invisible, but questions or comments that you shared in the discussions during your time as a member will remain available for other members to reference.
Contacts / Connections | Top
Q: How do I find other members?
A: Click the “Network
" link found in the main navigation. This directory of current members lets you search for and connect with others based on:
- First and/or last name
- Email address
Click on the Advanced Search tab to further search by:
- Areas of Interest
- Specialty of Interest
- Graduation Year (type the full year in the field i.e., "2024")
Q: How do I add contacts to my contact list?
A: When you perform a search in the Network
, you will see an “Add as contact” button to the right of each person in your search results. Click this button to send a contact request. Also, if you click through to view an individual’s profile, you can click the “Add as contact” button to the right of his or her profile picture.
Q: Why should I add contacts to my contact list?
A: Creating this virtual address book
makes it easy to send your contacts messages through the community to stay in touch, ask questions, and build your referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't via your profile privacy settings.
Communities / Discussions | Top
Q: What are communities?
A: Communities are online discussion forums, private to members of ASDA, that allow you to ask questions, have conversations, and share resources with other members.
Q: How can I control the frequency and format of emails I receive?
A: Go to your profile and click on "My Account." Choose "Community Notifications
" from the drop-down. On that page, you can view and control your subscription options.
For each discussion, you have the following delivery options:
- Real time: sends you an email every time a new message is posted.
- Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
- No Email: allows you to be part of the group without receiving notification emails. You can still post and read others’ messages by logging into the community site.
- Consolidated Weekly Digest: Allows you to combine multiple communities into one notification email that you'll receive one per week. This consolidated digest is the default subscription for all ASDA members.
Q: How do I unsubscribe from a discussion?
A: Go to your profile and click on the "My Account" tab. Choose "Community Notifications
" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Change your notification preference to "No Email" and make sure the Consolidated Weekly Digest box is unchecked.
Q: How do I respond to others’ posts?
A: To respond to a discussion post, navigate to the discussion post
and click “Reply" to post your message to the community. To send a message to only the author of the post, please select “Reply Privately” (located in the "Reply" drop-down). It is recommended to reply privately for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience, or resources that others could benefit from.
Q: How do I start a new discussion thread?
A: In the main menu, click “Join the Conversation" and “Post a message
” or click the "Post New Message" button when you are already in the community where you want to make your post i.e., ASDA Central
Q: I’m having trouble viewing the HTML email messages. How do I fix this?
A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. Usually, there will be an option at the top of the email to show images. Click on that or mark the "from" email address as a safe sender so that content can be displayed. Discussion notifications from The ASDA Community come from email@example.com.
Q: Can I search for posts across all the communities?
A: Yes, please enter a keyword in the search bar located at the top right of the site. To refine your search results, select one or more facets from the menu on the left side of the search results page.
Q: How do I see a listing of all of the posts to a specific Community?
A: Locate the community you are interested in viewing from the My Communities
page. Click on the community's name to open its landing page, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line to view the entire conversation.
Libraries | Top
Q: How do I find resources that have been uploaded by other members?
A: If you know which library the resource might be located in, find the affiliated community via the My Communities
page. Click through the community's landing page, then click on the “Library” tab. If you do not know where the resource might be, enter search terms in the search field at the top right of the site or check out all shared resources and files here
Q: How do the libraries get populated?
A: The libraries are populated in two ways:
1. When you include an attachment on a discussion post, the community automatically saves it in the affiliated library as well as attached to your post.
2. You can upload documents directly to a community library by using the “Create Entry” button found on the Library Entries
page under “Join the Conversation” in the main menu. Library resources are not required to be associated with a discussion thread.
Q: How do I upload a file?
A: Click the “Create Entry” button found on the Library Entries
page under “Join the Conversation” in the main menu. Please note that uploading a document is accomplished by completing a few steps:
- Enter a title for your document and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional). Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, click “Next.”
- Upload your file.
- Select “Next” if you want to further describe your files and/or add tags to your file. Otherwise, click “Finish” to post your library entry to The ASDA Community where other members can access it.
Q: What kind of files can I upload?
A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images, and YouTube videos.
Q: What are the “tags” for?
A: Tags are similar to hashtags on Twitter, but tags in The ASDA Community are predefined by ASDA staff. Tags are great way to organize and categorize content on the community. Tags can be applied to all types of content. Tagged items are prioritized in the search results and if you click of a tag, you'll get a list of all content with the that tag, such as #WellnessWednesday
. Feel free to add tags to any of your own posts.